Question 1

How do I claim my smog check station?

Accepted Answer

Go to Dashboard → Claim Station and search for your business by name, address, or BAR license number. Once you find your station, click "Claim" and we'll verify your ownership within 1-2 business days.

Question 2

What happens after I claim my station?

Accepted Answer

After approval, you can manage your station listing, create coupons, upload photos, and view analytics from your dashboard. Your station will appear with a "Claimed" badge on the public site.

Question 3

How do I create my first coupon?

Accepted Answer

From your dashboard, click on your station → Coupons tab → "Add Coupon." Set the discount amount, description, and optional expiration date. Your coupon will be visible to customers immediately.

Question 4

Can I manage multiple stations?

Accepted Answer

Yes! You can claim and manage multiple stations from a single account. Each station has its own listing, coupons, and analytics.

Question 5

How do customers find and use my coupons?

Accepted Answer

Customers find your coupons on your station's page on SmogCheckDeals. They can view the coupon details and present them at your station. You control the discount amount and terms.

Question 6

Can I edit my station information?

Accepted Answer

Yes, you can update your station's phone number, hours, services offered, and description from the dashboard. Address and license number are synced from the BAR database and cannot be changed.

Question 7

How do I upload photos of my station?

Accepted Answer

Go to your station page in the dashboard and click the Photos tab. You can upload up to 10 photos. We recommend showing your storefront, waiting area, and equipment to build customer trust.

Question 8

Why isn't my station showing up in search results?

Accepted Answer

Make sure your subscription is active and your station is claimed. Stations with complete profiles (photos, coupons, updated hours) rank higher in search results. It may take up to 24 hours for changes to appear.

Question 9

How do I invite team members?

Accepted Answer

Go to Dashboard → Settings → Team and enter their email address. They'll receive an invitation to join your station. Team members can manage coupons and update station info.

Question 10

How do I change my email or password?

Accepted Answer

Go to Dashboard → Settings → Profile to update your email. To change your password, use the "Reset Password" option on the login page — we'll send you a secure reset link.

Question 11

How do I manage email notifications?

Accepted Answer

Go to Dashboard → Settings → Notifications to control which emails you receive. You can toggle onboarding tips, marketing updates, monthly reports, and team notifications independently.

Question 12

The dashboard isn't loading properly

Accepted Answer

Try clearing your browser cache and cookies, then reload the page. SmogCheckDeals works best on Chrome, Firefox, Safari, or Edge. If the issue persists, try using an incognito/private window.

Question 13

I'm not receiving emails from SmogCheckDeals

Accepted Answer

Check your spam/junk folder first. Add noreply@smogcheckdeals.net to your contacts. If you still don't receive emails, verify your email address in Dashboard → Settings → Profile.

Question 14

My station data looks incorrect

Accepted Answer

Station names, addresses, and license numbers are synced from the California Bureau of Automotive Repair (BAR) database. If this data is wrong, you'll need to update it with BAR directly. Other fields like hours and phone can be edited in your dashboard.

Frequently asked questions

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